Download Destination recommendation systems: behavioural foundations by Daniel R. Fesenmaier, Karl W Wöber, Hannes Werthner PDF

By Daniel R. Fesenmaier, Karl W Wöber, Hannes Werthner

An rising sector of research inside of expertise and tourism makes a speciality of the advance of applied sciences that permit net clients to speedy and successfully locate appropriate information regarding chosen themes together with go back and forth vacation spot and transportation. This sector of tourism learn and improvement is mostly often called vacation spot marketing/recommendation platforms. This publication offers a entire synthesis of the present prestige of analysis on vacation spot advice platforms. half I (chapters 1-5) considers the significance of knowing purchaser behaviour, specially info seek and decision-making-related behaviour, in designing potent go back and forth suggestion platforms. half II (chapters 6-12) discusses severe methodologies and concerns for vacation spot suggestion layout. half III (chapters 13-17) introduces 4 exceedingly diverse platforms which have been constructed established upon the notions defined within the past chapters. half IV (chapter 18) specializes in the way forward for advice structures for guests. The e-book has a subject matter index.

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Extra info for Destination recommendation systems: behavioural foundations and applications

Sample text

Second, several issues related to the decision-making process may contribute to the complexity of modelling destination choice as well. For example, it is understood that, in addition to functional or utilitarian elements, destination choices often contain emotional and affective content (Mansfeld, 1992). For instance, the exact cost of a tour package might be considered a functional element, whereas promotional messages, and family and friend influences, act as emotional elements in the choice process.

Both deliberative and implemental mindsets are more goal-oriented, whereas exploratory and Modified goals Evaluation of experience Goals to be attained Knowledge and experience Emotional state Selection of mindset Navigation characteristics − Implemental − Deliberative − Exploratory − Hedonic − Which site to visit − How long to stay − What information to search Changed emotion Specific evaluation Fig. 4. Mind-Set Formation and Influence (MSFI) model (adapted from Dholakia and Bagozzi, 2001). Information Search for Travel Decisions 13 hedonic mindsets focus more on the search experience itself (Dholakia and Bagozzi, 2001).

The choice set model approach also anticipates that travellers are more likely to take into account the positive aspects of alternative destinations (described as ‘facilitators’) in early stages of the destination choice process, whereas negative aspects (described as ‘inhibitors’) are more prominent in later stages (Um and Crompton, 1992). A number of general travel models developed based upon consumer behaviour theory have been proposed (see Moutinho, 1987 for an excellent review). This approach takes a comprehensive perspective in that its scope is not limited to the destination per se but rather incorporates many aspects of pre- and postpurchase decision-making processes including preference structure formation, information search and postpurchase evaluation.

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